Lou was educated in the UK and arrived in Australia in 1971. He joined the NSW Police Force, serving for 35 years as a Detective in the Criminal Investigation Branch, Drug squad and the Armed Hold Up squad. 

During this time he became an experienced lecturer and facilitator within the service on subjects ranging from security issues; drug use; criminal investigation and coronial matters et al. 

He obtained his Bachelor of Laws from University of New England in 2006. His advance subjects at UNI were in contract law and company law, not crime as one might have expected. 

After leaving the Police he joined Lucy in the healthcare sector helping her turn a sole trading business into a successful in-nursing and palliative care company, fully accredited in-home nursing care company which grew from a one person operation to a staff of over 50 nursing and disability support workers, and included a respite centre and administration centre caring for over 200 patients.

Patients included low through to high support clients (24 hour care) such as quadriplegics, acquired brain injury, physical and intellectual disabilities, frail aged and palliative care. Care was delivered in the patient’s home, in group homes, in the respite centre.